Lakestone Bank & Trust in 637 South Main Street

Customer Reviews about Lakestone Bank & Trust:

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  This is the worst bank out there.! First management (Katie) telling my elderly , mentally disabled mother, who is on ,"Fixed income" not to start an investigation and leave her card active, when that unauthorized person has been taking money out of the account 3 times +(a month of moms income) already and could /did continue to take money out. (You only have so much time to initiate a investigation ) However, I had to take action by telling Katie the card needs to be closed, , start the investigation, which resulted in a refund immediately to my mother's account . Then 8 months later this bank LBT took out $199. . According to the Junior manager $199 was credited by the bank and also credited , by the company that was illegally taking the money , to my mom's account . Yet the bank is trying to tell my mother and me, it's not their fault they are taking the money out to give back to the bank, 8 months after the investigation, and the credits to the account ,causing a negative balance, and without notice by LBT . At this time no overdraft fees have been charged but they could not guarantee that, waiting to speak to another person. You cannot," TRUST" this bank.
  By Mich LAW, November 10, 2016

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About Lakestone Bank & Trust in Lapeer